Política de envío
We are committed to providing a reliable and convenient shipping experience. Please review the information below to understand where your order ships from, how long processing and delivery may take, and whether additional customs charges may apply.
1. Where Your Order Ships From
Most of our products are shipped directly from our manufacturing partners located in Asia, with a smaller selection dispatched from our warehouse in the United States.
2. Free Shipping
Enjoy FREE standard shipping on all orders. The free shipping option will be automatically applied at checkout.
3. Processing Time
We usually respond to new orders within 48 hours. Packages will be dispatched within 7 business days after the order has been confirmed.
Once your order has been shipped, you will receive an email containing your tracking information.
If you cannot find the tracking email, please check your spam or junk folder first, as automated emails may occasionally be filtered. If you still cannot find it, please contact us directly at: contact@lumihi.com
4. Delivery Time
Estimated delivery times are based on your order and will be displayed at checkout. Enjoy FREE standard shipping on all orders. Delivery typically takes between 1–7 business days for smaller orders and 10–30 business days for larger orders.
5. Customs Duties, Import Taxes, and Value-Added Tax (VAT)
In most cases, our packages clear customs without being subject to additional VAT charges.
For larger orders, customs authorities may request additional documents. We will cooperate with you and provide the necessary information and documents whenever possible.
Need Help ?
For questions about a specific shipment, or if any of the above needs clarifying for your situation, our team is happy to help.